Would You Accept Your Salary Being Frozen for 2 Months? Then Why Should Binance Customers?

Binance’s Favorite Reply: “Please Be Affected person” — Does Buyer Empathy Even Exist?
My cash has been stuck on Binance since 29 August 2026. I have cooperated, answered questions, contacted help repeatedly, and submitted formal complaints. What have I acquired in return? The identical copy-and-paste replies again and again: “Please be affected person,” “We understand your concern,” and “Look forward to the evaluate to be completed.”
Critically, is this what buyer help means to Binance? Clients are anticipated to cooperate endlessly, but Binance can't even present a transparent rationalization or a sensible timeline.
Attempt putting yourself in our footwear. Think about your wage being withheld for two months, and each time you ask when you'll get it, your employer simply says, “Please be patient and thank you in your understanding.” Would you accept that?
Stop telling us that you simply perceive our considerations when your actions show completely no empathy. Repeating the identical scripted response isn't an answer, and asking for endurance without providing meaningful info shouldn't be customer service.
I'm not asking to commerce. I just want entry to my very own money. If essential, let me withdraw every little thing and close my account.
@BinanceCSHelp, please cease asking clients to know Binance. When will Binance finally present some understanding toward its clients?
Case IDs: #170809416 / #172138054